Privacy policy

PRIVACY POLICY

Last Updated: July 17, 2026

Data Controller

Company Name: 3K İÇ GİYİM ÜRÜNLERİ İTHALAT İHRACAT İNŞAAT SANAYİ VE TİCARET LİMİTED ŞİRKETİ

Brand: Kenn Paul

Address: Sururi Mah. Hocahani Sokak, Eğirdir Şen Han No: 15 B, Fatih / ISTANBUL 34435, Türkiye

Phone: +90 532 264 55 34

Email: info@kennpaul.com

Kenn Paul operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the "Services"), to provide you with a personalized shopping experience. The Services are powered by Shopify Inc., which provides the infrastructure necessary for us to offer our Services.

This Privacy Policy explains how we collect, use, and share your personal information when you visit or use the Services, make a purchase or complete any other transaction through the Services, or otherwise communicate with us. It is prepared in accordance with the Turkish Personal Data Protection Law No. 6698 ("KVKK"). In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and sharing of your personal information.

By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand that your information will be collected, used, and shared as described herein.

1. Personal Information We Collect or Process

"Personal Information" means any information that identifies you or can reasonably be linked to you. Information that has been anonymized or processed in a way that no longer identifies an individual is not considered personal information.

Depending on your interactions with the Services, your place of residence, and applicable laws, we may collect or process the following categories of personal information:

Contact Information

  • Full name

  • Residential address

  • Billing address

  • Shipping address

  • Telephone number

  • Email address

Financial Information

  • Credit or debit card information

  • Payment method

  • Transaction details

  • Payment confirmation

  • Other payment-related information

We do not store your payment card details. Payments are securely processed through Shopify Payments and integrated payment service providers.

Account Information

  • Username

  • Password

  • Security questions

  • Preferences

  • Account settings

Transaction Information

  • Products added to your cart

  • Favorite products

  • Purchased products

  • Returned, exchanged, or cancelled products

  • Order history

Communications with Us

  • Information you provide when contacting our customer support team.

Device Information

  • Device information

  • Browser information

  • Network connection details

  • IP address

  • Other unique identifiers

Usage Information

  • Information regarding when, how, and in what manner you access, browse, and use the Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, when you create an account, place an order, or contact us.

  • Automatically through the Services, using cookies and similar technologies on your device.

  • From our service providers, including third parties acting on our behalf (such as Shopify).

  • From our business partners or other third parties.

2. How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

To perform our contractual obligations, process payments, fulfill and deliver orders, manage customer accounts, arrange shipping, process returns and exchanges, and provide personalized product recommendations and shopping experiences.

Marketing and Advertising

With your explicit consent, we may send you marketing and promotional communications via email, SMS, or postal mail. We may also display personalized advertisements based on your previous purchases and browsing behavior.

Security and Fraud Prevention

To verify user accounts, provide a secure payment experience, detect, investigate, and prevent fraud, unauthorized activities, and other malicious behavior.

Communicating with You

To provide customer support and send you notifications regarding your orders, account, or other service-related matters.

Legal Compliance

To comply with applicable laws and regulations, including the Turkish Personal Data Protection Law No. 6698 (KVKK), the Turkish Consumer Protection Law, the Tax Procedure Law, and other applicable legislation; to respond to requests from competent public authorities; and to establish, exercise, or defend legal claims.

3. How We Share Your Personal Information

We may share your personal information with third parties for the following legitimate purposes and subject to appropriate security measures:

Service Providers

Information technology service providers, payment processors, data analytics providers, customer support providers, cloud storage providers, shipping and logistics partners, and Shopify.

Marketing and Advertising Partners

Third-party marketing and advertising providers operating through the Shopify platform to deliver personalized advertising. Depending on your place of residence, you may have the right to opt out of the sharing of your information for targeted advertising purposes.

At Your Direction or With Your Consent

For example, when you choose to use social media widgets, third-party login services, or other integrations.

Corporate Group and Business Partners

We may share your information within our corporate group and with our business partners where necessary.

Legal Requirements

Where required by law or legal process, including subpoenas, search warrants, requests from governmental authorities, or where necessary to protect the Services, our rights, or the rights of our users, as well as in connection with corporate transactions such as mergers, acquisitions, restructurings, or bankruptcy proceedings.

4. Shopify Relationship and International Data Transfers

The Services are hosted by Shopify Inc. Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Services. Information you provide through the Services may be transferred to Shopify and to third parties located outside your country of residence for these purposes.

In addition, we may use advanced Shopify features that utilize data derived from interactions between our store, other merchants, and Shopify to improve our store and customer experience. In such cases, Shopify acts as the data controller for the processing of the relevant personal information and for facilitating your applicable privacy rights. For more information about how Shopify processes your personal information and your rights, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal at:

https://privacy.shopify.com/en

International Transfers Under KVKK

Pursuant to Article 9 of the Turkish Personal Data Protection Law (KVKK), your personal information may be transferred outside Türkiye to countries providing an adequate level of data protection, to countries where adequate protection is contractually guaranteed, or with your explicit consent where required by applicable law.

Where personal information is transferred outside the European Economic Area (EEA) or the United Kingdom and the destination country has not been recognized as providing an adequate level of protection, such transfers will be safeguarded through the European Commission's Standard Contractual Clauses (SCCs) or equivalent contractual mechanisms approved by the relevant United Kingdom authorities, as applicable.

 

5. Third-Party Websites and Links

The Services may contain links to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of websites that are not under our control, and we encourage you to review the privacy policies of those third parties before providing any personal information.

Any information you choose to share in public areas, including on third-party social media platforms, may be visible to other users of the Services or those third-party platforms.

6. Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from children who are under the legal age of majority in your jurisdiction.

If you believe that your child has provided us with personal information, please contact us using the contact details provided below so that we can delete such information.

To the best of our knowledge, we have not shared or sold the personal information of individuals under the age of 16 to any third parties.

7. Cookies

Our website uses essential, functional, performance, and marketing cookies.

Essential cookies are necessary for the proper operation of the website and cannot be disabled. Other categories of cookies can be managed through your browser settings or through the cookie preference tools available on our website.

8. Security and Retention of Your Information

No security measure is completely foolproof, and we cannot guarantee "perfect security." Information transmitted to us may also be at risk while in transit. Therefore, we recommend that you do not send sensitive information through unsecured communication channels.

We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with our legal obligations (for example, five years under the Turkish Tax Procedure Law and ten years under the Turkish Commercial Code), resolve disputes, and enforce our agreements.

Once the applicable retention period expires, your personal information will be deleted, destroyed, or anonymized in accordance with applicable laws.

9. Your Rights and Choices (Article 11 of the KVKK)

Under Article 11 of the Turkish Personal Data Protection Law (KVKK), individuals whose personal data is processed have the right to:

  • Learn whether their personal data is being processed;

  • Request information regarding the processing of their personal data;

  • Learn the purpose of processing and whether the data is used in accordance with that purpose;

  • Know the third parties to whom their personal data has been transferred, whether domestically or internationally;

  • Request the correction of incomplete or inaccurate personal data;

  • Request the deletion or destruction of their personal data;

  • Obtain a copy of their personal data and, where legally applicable, request the transfer of such data to another data controller (data portability);

  • Object to decisions based solely on automated processing that produce legal or similarly significant effects;

  • Request compensation for damages resulting from the unlawful processing of their personal data.

You may also opt out of receiving promotional emails at any time by using the unsubscribe link included in our marketing communications. Even if you opt out of marketing messages, you may continue to receive non-promotional communications relating to your orders or account.

To exercise any of these rights, please contact us using the contact information provided below and include sufficient information to verify your identity. We will respond to your request free of charge within the time limits prescribed by applicable law (no later than 30 days), unless otherwise permitted by law.

Where permitted by applicable law, we may request additional information to verify your identity before processing your request. If you appoint an authorized representative to act on your behalf, we may require proof of authorization and identity verification.

You will not be discriminated against for exercising any of your privacy rights.

For more information about how Shopify processes your personal information and any additional rights you may have, please visit:

https://privacy.shopify.com/en

 

10. Complaints

If you have any complaints regarding the way your personal information is processed, we kindly ask that you first contact us using the contact details provided below so that we may address your concerns.

If your complaint is not resolved to your satisfaction, you have the right to lodge a complaint with the Turkish Personal Data Protection Authority (KVKK) through its official website at https://kvkk.gov.tr.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or for operational, legal, or regulatory reasons.

Any revised version of this Privacy Policy will be published on this page, and the "Last Updated" date at the top of the policy will be revised accordingly.

12. Contact Us

If you have any questions about our privacy practices, this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us using the details below:

Phone: +90 532 264 55 34

Email: info@kennpaul.com

Address:
Sururi Mah. Hocahani Sokak, Eğirdir Şen Han No: 15 B
Fatih / Istanbul 34435
Türkiye